Acceptance of Terms
By accessing or using the Maryland Plumbing Pros website (mdplumbingpros.pages.dev) and our plumbing services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or request our services. These terms apply to all visitors, users, and customers who access our site or engage our plumbing professionals. We recommend that you read these terms carefully before scheduling any service.
Your continued use of our website and services following any changes to these terms constitutes your acceptance of those changes. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice to you.
Services Provided
Maryland Plumbing Pros connects residential and commercial customers with licensed plumbing professionals for a wide range of services, including but not limited to: emergency leak repairs, drain cleaning, water heater installation and repair, pipe replacement, sewer line services, fixture installation, backflow prevention, and routine plumbing maintenance. All services are performed by independent plumbing contractors who meet our professional standards.
Service availability varies by location within Maryland. While we strive to accommodate all requests, we do not guarantee that service will be available in every area or at every requested time. Emergency services are subject to contractor availability and may incur additional fees. Specific service offerings, pricing, and scheduling are determined on a case-by-case basis following initial consultation.
Phone Calls and Estimates
When you contact Maryland Plumbing Pros by phone, you consent to receive return calls and text messages related to your service inquiry. Standard messaging and data rates may apply. Phone estimates provided are preliminary and based on information you supply. These estimates are not guaranteed prices and are subject to change upon in-person inspection of the plumbing issue.
A final written estimate will be provided by the assigned contractor after on-site evaluation. You are under no obligation to proceed with service until you approve the final estimate. We encourage customers to obtain multiple quotes for significant plumbing work. All pricing discussions and payment terms are between you and the assigned contractor, though we may facilitate initial communications.
Independent Contractors
Maryland Plumbing Pros operates as a connections and scheduling service. The plumbing professionals who perform work are independent contractors, not employees of Maryland Plumbing Pros. We do not directly employ plumbers, nor do we supervise or control the manner in which independent contractors complete their work. Each contractor maintains their own licenses, insurance, and bonding as required by Maryland state and local regulations.
While we vet contractors through background checks, license verification, and customer feedback review, Maryland Plumbing Pros is not liable for the acts, omissions, or negligence of independent contractors. Any disputes regarding workmanship, warranties, or conduct must be resolved directly with the contractor. We may, at our discretion, assist in facilitating communication between customers and contractors to resolve disputes.
Intellectual Property
All content on mdplumbingpros.pages.dev, including text, graphics, logos, images, service descriptions, and website design, is the property of Maryland Plumbing Pros or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content without our prior written consent.
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes related to obtaining plumbing services. Any unauthorized use of our intellectual property may result in termination of this license and potential legal action.
Limitation of Liability
To the fullest extent permitted by law, Maryland Plumbing Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, personal injury, or property damage, arising out of or related to your use of our website or services, even if advised of the possibility of such damages. Our total liability for any claim arising from these terms shall not exceed the amount you paid for the specific service that gave rise to the claim, or one hundred dollars ($100), whichever is greater.
This limitation applies regardless of whether the claim is based in contract, tort, negligence, strict liability, or any other legal theory. Some jurisdictions do not allow certain limitations on liability, so these limitations may not apply to you.
Disclaimers
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. Maryland Plumbing Pros disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free from harmful components.
Information on our website regarding plumbing issues, DIY solutions, or maintenance tips is for general informational purposes only and does not constitute professional advice. Always consult a licensed plumber for diagnosis and repair of plumbing problems. Attempting repairs based on website content without proper training may result in injury or property damage.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Maryland. You consent to the personal jurisdiction and venue of these courts.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our practices, legal requirements, or service offerings. The updated terms will be posted on this page with a revised effective date. Material changes will be notified through a prominent notice on our website. Your continued use of our services after such changes constitutes your acceptance of the revised terms. We encourage you to review this page regularly.
Contact Information
If you have questions, concerns, or comments about these Terms of Service, please contact Maryland Plumbing Pros through the information provided on our website. We will make reasonable efforts to respond to inquiries within two business days. For urgent service needs, please call our scheduling line directly.
These Terms of Service were last updated and became effective as of the date posted on this page.